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Employee Procedures that Work: Stick to your guns
The quickest way to have your procedures undermined is to fall short on accountability. Witout ramifications for not following the procedure, you are headed for failure. The people following the procedure will quickly become irritated when others just keep doing things…
Read MoreEmployee Procedures that Work: Go to the front lines
As any business executive knows, it’s one thing to create an employee procedure and it’s an entirely separate thing for employees to follow that procedure. Some people may be quick to blame the employees when procedures aren’t followed, but more…
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