Thomas Michael Live


Use LinkedIn Like A Boss

Go beyond the basic of LinkedIn and start using it like a boss to generate more leads and sales opportunities.

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Is Every Customer a Good Customer?

In the beginning, we celebrated every new customer. No matter how small the contract or how demanding the client, our answer was always “Yes!” But then we grew. Before we knew it, those small and demanding customers began to distract…

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When to fire a customer

It’s not something that CEO’s like to hear…but there are times when you need to fire a customer for good. A few weeks ago my customer service manager informed me about a particularly unpleasant customer. In fact, the customer was…

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