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Employee Procedures that Work: Stick to your guns
The quickest way to have your procedures undermined is to fall short on accountability. Witout ramifications for not following the procedure, you are headed for failure. The people following the procedure will quickly become irritated when others just keep doing things…
Read MoreEmployee Procedures that Work: Automate enforcement
After creating a new procedure and before rolling it out, it’s best to create systematic monitoring and reporting to check for compliance. When we roll out a new procedure, we plan ahead of time for systematic monitoring to ensure the tools are in…
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