The quickest way to have your procedures undermined is to fall short on accountability. Witout ramifications for not following the procedure, you are headed for failure. The people following the procedure […]
After creating a new procedure and before rolling it out, it’s best to create systematic monitoring and reporting to check for compliance. When we roll out a new procedure, we plan ahead of […]
When we change a procedure, we know that simply making a decision and communicating it won’t get the job done. In-person and email communication of the change is important, but stopping there […]
The most critical step in setting any procedure, policy, expectation, or really, ANYTHING for your employees is clear communication. People cannot follow a procedure that they do not clearly understand. […]
As any business executive knows, it’s one thing to create an employee procedure and it’s an entirely separate thing for employees to follow that procedure. Some people may be quick […]
