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Work-Life Balance: How to work a 40-hour week, stay in business, and still take a vacation

One of the most challenging parts of running a company is often remembering when NOT to work. I always have a list of things to work on that could keep me in the office late or end up coming home…

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Culture is EVERYTHING or How to Create Culture by Design

We recently had a ‘career development day’ at our company Michael Management Corporation – we took a trip to Disneyland…just for fun. No agenda, no awkward games or assessments. Just for fun. It’s part of our culture.

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Top 5 Duties of Successful CEOs: What CEOs do all day

What does a successful CEO do all day? Run the company, right? Not so–if things are running as they should, that is the job of the Chief Operating Officer, or COO. As a CEO or an entrepreneur that hopes to one day…

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Is Every Customer a Good Customer?

In the beginning, we celebrated every new customer. No matter how small the contract or how demanding the client, our answer was always “Yes!” But then we grew. Before we knew it, those small and demanding customers began to distract…

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I’m Not Coming in Today: Why you need a guilt-free mental health day

Ever have one of those work days when you’re just downright CRANKY? Nothing seems to go your way and the smallest things irritate you and you can’t believe what you just said to your coworker and banging your head against…

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Better Hiring: Skills, Attitude, Culture.

What makes a good hiring decision? Someone who can do the job well, is excited to do it, and will fit in well with your team. Simple, right? Well, maybe not. Here are three golden rules I follow when hiring….

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5 Reasons Why Your Training Does Not Work

You have two employees that do X, and now you’re hiring a third. It only seems logical that one of the current employees that is already performing this job would train the new one—right? This is a common practice in…

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7 Caring Habits to Grow Team Spirit

In my most recent post, I wrote about seven deadly sins that kill team spirit. Now that we’ve discussed what not to do, I’d like to talk about what you should do. We all know that good leadership isn’t just about showing…

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7 Deadly Sins to Kill Team Spirit

We all know that happier employees mean higher levels of engagement and retention, as well as greater customer satisfaction. Sounds like a win-win situation, right? Well, despite the fact that there seems to be no downside to creating a happy workplace,…

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Employee Procedures that Work: Stick to your guns

The quickest way to have your procedures undermined is to fall short on accountability. Witout ramifications for not following the procedure, you are headed for failure. The people following the procedure will quickly become irritated when others just keep doing things…

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