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Monthly Archives: January 2015


7 Deadly Sins to Kill Team Spirit

We all know that happier employees mean higher levels of engagement and retention, as well as greater┬ácustomer satisfaction. Sounds like a win-win situation, right? Well, despite the fact that there seems to be no downside to creating a happy workplace,…

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Employee Procedures that Work: Stick to your guns

The quickest way to have your procedures undermined is to fall short on accountability. Witout┬áramifications for not following the procedure, you are headed for failure. The people following the procedure will quickly become irritated when others just keep doing things…

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