We all know that happier employees mean higher levels of engagement and retention, as well as greater customer satisfaction. Sounds like a win-win situation, right? Well, despite the fact that there seems to be no downside to creating a happy workplace,…
Read MoreThe quickest way to have your procedures undermined is to fall short on accountability. Witout ramifications for not following the procedure, you are headed for failure. The people following the procedure will quickly become irritated when others just keep doing things…
Read More
Recent Comments