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Monthly Archives: January 2015


7 Deadly Sins to Kill Team Spirit

We all know that happier employees mean higher levels of engagement and retention, as well as greater customer satisfaction. Sounds like a win-win situation, right? Well, despite the fact that there seems to be no downside to creating a happy workplace,…

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Employee Procedures that Work: Stick to your guns

The quickest way to have your procedures undermined is to fall short on accountability. Witout ramifications for not following the procedure, you are headed for failure. The people following the procedure will quickly become irritated when others just keep doing things…

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